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Whitby Group Practice
Spring Vale Medical Centre Rievaulx Road WHITBY North Yorkshire YO21 1SD
Tel: 01947 820888
Fax: 01947 824100
Out of Hours: NHS 111
ON THE 3RD APRIL 2019 THE SURGERY WILL BE CLOSED FROM 12.00 - 18.30 FOR GP AND STAFF TRAINING - YOU WILL BE ABLE TO COLLECT PRESCRIPTIONS AND THERE WILL BE SOME NURSE APPOINTMENTS BUT THERE WILL BE NO GP APPOINTMENTS - ALL CALLS WILL BE DIVERTED TO THE OUT OF HOURS SERVICE - FOR EMERGENCY (LIFE THREATENING) SITUATIONS PLEASE CALL 999 - FOR NON EMERGENCY CONDITIONS PLEASE CALL NHS 111

Whitby Group Practice is a Personal Medical Services Practice, located in Spring Vale Medical Centre in Whitby, North Yorkshire.  We have a current list size of 14,200 patients. The Practice provides a service to residents of Whitby and the surrounding villages. We also have a branch surgery at Robin Hood’s Bay, approximately 5 miles from Whitby along the coast. Both surgeries are purpose built, have a dispensary and ample parking. They are owned by the Partners. The Practice dispenses to 22% of patients. In addition, Spring Vale Medical Centre also has a Pharmacy located within the premises, and Robin Hood’s Bay Surgery houses a separate Dental Practice.
 

WE WOULD LIKE YOUR VIEWS ON THE SERVICES WE PROVIDE IN THE WHITBY LOCALITY. PLEASE COMPLETE THE QUESTIONNAIRE AT THE LINK.
COMPLETED QUESTIONNNAIRES TO BE RETURNED TO THE SURGERY OR EMAILED TO hrwccg.whitbygrouppractice@nhs.net


 

SAME DAY, ASSESSMENT CLINIC

In order to improve patient access, we are changing our appointment system from the 11th March 2019.

We are hoping the new system will allow us to increase our available book-ahead appointments for those patients with long term or complex conditions.

Please click here for more information.

Introducing ‘Care Navigation’

Helping you get the right care, in the most appropriate place, first time.

When you next request an appointment the receptionist may ask you some brief details about the problem you are concerned about.

Please don’t be offended, you do not have to share this information if you would prefer not to. However, it may help us to direct you to the most appropriate professional to help you with your problem, whether that is one of our GPs, Advanced Clinical Practitioners, Clinical Pharmacist, Nursing Team or another professional such as:

  • First Contact Physiotherapy
  • Pregnancy Advisory Services
  • Better Access Service
  • Living Well
  • North Yorkshire Horizons

For non-emergency health advice outside surgery hours

please call NHS 111

 

Call 999 if someone is seriously ill or injured and their life is at risk
Click here to see NHS advice on when to dial 999

 


 

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